# Avoid Unnecessary Shipping Protection Charges for Pick-Up Orders

### **How It Works**

Our app automatically:

* Displays a **warning message** at checkout to inform customers that *shipping protection does not apply when they choose to pick up their order in-store*.
* **Prevents checkout completion** if the customer still has shipping protection in their cart while selecting the “Pick up” option.

<figure><img src="/files/GG9xZsCyzoVanSxfDxAo" alt=""><figcaption></figcaption></figure>

This helps maintain transparency with your customers and prevents you from covering costs unrelated to actual shipping.

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### **How to Set It Up**&#x20;

Please follow the steps below to enable the feature:

**Step 1: Go to** your **Shopify Admin → Settings → Checkout → Checkout rules -> Add rule**

<figure><img src="/files/TNoYf9RIF1fAwYnWDYzq" alt=""><figcaption></figcaption></figure>

**Step 2: Select** the rule **“Shipping Insurance Pick Up Blocker”**&#x20;

<figure><img src="/files/mu99udIWkEbiIclh4YsH" alt=""><figcaption></figcaption></figure>

**Step 3: Save** your settings to complete the setup

<figure><img src="/files/d3hATdk3kBKYrfsSE1WU" alt=""><figcaption></figcaption></figure>

**Step 4: Enabled** the Checkout rule for Shipping insurance Pickup Blocker

<figure><img src="/files/e8I3RfIi4BZkh6e0PCFO" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jQR1aOXuB9BTLk7mJ6lX" alt=""><figcaption></figcaption></figure>

**Step 5: Save and Test** the feature on your storefront:

* Try placing a test order using the **Pick up** option
* You should see the warning message appear, and checkout will be blocked until the customer removes the shipping protection from the cart

***

### **Need Help?**

If you encounter any issues during setup, please [**message us directly**](https://go.crisp.chat/chat/embed/?website_id=1dc48f94-5e00-41cc-bbf5-0f11ab481983).\
Our support team will gladly assist you to ensure the feature is installed correctly and working smoothly


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